Acadia Healthcare Intake Coordinator in Wilmington, North Carolina

Ability to conduct intake interviews with chemically dependent population, adhere to facility guidelines of state and federal confidentiality, work with referrals sources and families to coordinate admission to the facility or give appropriate referrals. Coordinate with third party payors to obtain precertification for care.


  • Responds promptly to inquiry calls.

  • Schedules assessments

  • Conducts pre-admission assessments

  • Reviews prospective admissions against approved admission criteria, policies, and procedures

  • Assists prospective patients and significant others in seeking treatment

  • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission

  • Prepares contact sheet for each call received

  • Acquires intake information

  • Coordinates with referral sources as needed

  • Coordinates transportation arrangements for patients

  • Coordinates preadmission certification with third party payors

  • Daily upkeep of CRM

  • Completes Mandatory Essential Learning

  • Properly administer UDS

  • Properly read Pregnancy Tests

  • Assist with patient transportation

  • Update electronic patient board when needed.

  • Collect and accurately document patient information.

  • Take vitals and read documents

  • Ability to do a person search

  • All other duties as assigned

    Excellent benefit package: medical/dental/vision/prescription, paid vacation/sick & extended sick/holiday/personal time. Short and Long Term disability, Life and AD&D insurance, and 401k. Free onsite employee fitness center. (Benefits effective after 30 days of employment.)