CompuCom Field Service Technician - A+ in Wilmington, North Carolina

Previous

Field Service Technician - ANext

Ref No.:

18-01174

Location:
Wilmington, North Carolina

At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !

* * * Contract to Hire Opportunity * * *

We have an immediate opening for an A+ Field Service Technician ! Must have computer break-fix experience, some networking and server experience a plus.

Overview:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals

  • Documents, maintains, upgrades or replaces hardware and software systems

  • Supports and maintains user account information including rights, security and systems groups

  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed

  • Determines and recommends which products or services best fit the customers' needs

  • Works under general supervision

    Qualifications:

  • 3-5 years of experience in the field or in a related area required

  • Must be CompTIA A+ certified

  • Excellent customer service skills required

  • Knowledge of a variety of tech support concepts, practices, and procedures

  • Experience and judgment to plan and accomplish goals

  • A certain degree of creativity and latitude required

  • Network and server support experience a plus

  • May require an Associate's Degree or equivalent

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .