New Hanover Regional Medical Center Emergency Dept Technician - Emergency Department in Wilmington, North Carolina

Emergency Dept Technician - Emergency Department

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Emergency Department





Job Details

This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance.

All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center.


Works under the direct supervision of the Emergency Department Clinical Coordinator or the RN/LPN designee. Performs a variety of basic patient care activities in caring for the personal needs and comfort of patients. Is also responsible for completing a variety of department specific tasks to assist with optimal department safety and functioning.


  1. Provides basic patient care within established guidelines. Assists professional staff with patient care under direct supervision of a Professional Registered Nurse. Documents appropriate and pertinent information on patient care record.

  2. Performs phlebotomy, specimen collection/processing and "Lab Point of Care" testing within CLIA standards.

  3. Obtains EKGs.

  4. Receives and processes EMS radio calls, notifies appropriate staff accordingly of incoming patients and prepares area for patient reception.

  5. Cleans clinical and non-clinical areas and stocks supplies according to standards.

  6. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

  7. Performs other duties as assigned.


  1. Education: High School Diploma or GED equivalent required.

  2. Certifications: Nurse Aide I required. American Heart Association BLS required. Some departments have additional advanced CPR requirements as listed on staff annual education record. Phlebotomy certification preferred.

  3. Experience: Prefer at least one year Nurse Aide experience. Experience in basic patient care, phlebotomy, EKG in an emergency or outpatient setting highly desirable.