PPD Consultant Nurse in Wilmington, North Carolina
Provides medical information with high quality customer service. Researches and responds to inquiries and documents appropriately according to PPD and client guidelines. Identifies and records adverse events (AEs) and product complaints (PCs). If needed, provides clinical trial information, after-hours on call support, as well as processes medical information requests via mail, fax, e-mail.
Provides medical information with high quality customer service. Researches and responds to inquiries and documents according to PPD and client guidelines. Identifies and records adverse events, product complaints and provides clinical trial information.
Processes medical information requests (e.g., fulfillment) via e-mail, fax and US mail.
Provides after-hours on call support as needed (e.g., on-call pager coverage).
Maintains knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
Performs other duties as assigned.
Education and Experience:
BSN, Associates Degree in Nursing or equivalent and relevant formal academic / vocational qualification Associates Degree and Nursing Diploma candidates require 2 years of nursing experience North Carolina RN license required or Nurse Licensure Compact (NLC) equivalency Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0-2 years) or equivalent combination of education, training, & experience In some cases a second language may be required
Knowledge, Skills and Abilities:
Excellent organizational skills
Strong attention to detail
Ability to handle multiple tasks
Effective verbal and written communication skills
Excellent problem solving skills
Excellent language skills (comprehension, speaking, reading and writing); fluency skills in a second language may be required
Excellent computer and keyboarding skills
Demonstrated time management skills
Excellent interpersonal skills
Ability to work in a team environment and/or independently as needed
Demonstrate confidence and initiative
No management responsibility
Working Conditions and Environment:
Work is performed in an office environment with exposure to electrical office equipment
Constant interaction with clients/associates required
Constant attention to detail-visual, mental
Daily exposure to high pressure, intense concentration needed
Rotating shifts may be required
Occassional driving to site locations with occassional travel
Long varied work hours required occasssionally
Frequently stationary for 4-6 hours per day
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists
Occasional mobility required
Occasional crouching, stooping, bending and twisting of upper body and neck.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. or 6-9 kgs.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf
Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
May interact with others, relating and gathering sensitive information. Interaction includes diverse groups
Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration
Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
Ability to perform under stress
Regular and consistent attendance
PPD is an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD provides equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or other status within any other protected group.
*Job: Medical Communications
*Organization: Med Comm-United States (MDCUS)
*Title: Consultant Nurse
*Location: North Carolina-Wilmington
*Requisition ID: 145209